The Mystery Dining Company (TMDC) is the leading customer experience analyst for hospitality businesses. We work with over 20 percent of the top 100 most influential restaurant companies (source: ‘Restaurant Magazine’) who trust us to evaluate their performance and support the development of their businesses.
Mystery shopping/dining/guests
Service Scan Evaluations Ltd based in Nottingham offer "mystery shopper" services, telephone sales response audits, sales and showround assessments and contract catering compliance audits.
AOTL Consulting provides management consultancy, business research, surveys and training for a wide range of private and public sector organisations.
Full service marketing consultancy offering, marketing & communications strategies,public relations, telemarketing & sales & marketing training, plus exciting new marketing product, streaming video email.
Universities Higher Educational Management Consultancy, Brand Evaluation Marketing Consultancy, Supplier Evaluation, Customer Service Evaluation available from Student Evaluation based in Worcester. Click the links below to visit our website or contact us via our profile page.
Optima Consulting provide clients with positive and practical solutions to their business requirements that are free from the usual consultancy jargon. Optima Consulting specialise in the retail and service sectors where we have expertise in strategy development, market analysis, customer service and project management.
Specialist aftersales support for capital equipment suppliers
Paramarq specialises in customer surveys. We use them to provide you with an unbiased view of your business. This process uncovers hidden issues and identifies new opportunities - so our surveys are a powerful aid to business development. Using detailed customer survey data we evaluate all aspects of your organisation that affect the customer experience including: products, services, sales processes, marketing, service levels and staffing. Our approach will provide you with a viewpoint that is unlikely to be available to you directly. Paramarq make specific recommendations to resolve problems and clearly identify additional business development opportunities. Paramarq’s approach is challenging - providing feedback to difficult questions - but the result can be spectacularly cost effective. It is best suited to pro-active management who can accept and act upon objective feedback.
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We specialise in Customer Satisfaction Surveys for companies with ISO 9000 and for businesses who want to improve Quality and strengthen Customer Relationship and Loyalty. We do both local work and international, in 45 different countries.
We have backgrounds in international industry and business management and fully understand our clients' situation. Over many years we have developed a good understanding of customer behaviour.
Each survey is developed together with the client to suit his specific needs. We assist with communications from client to customers about the survey, before and after, a very powerful tool for building strong customer relationships. Customers are surveyed by phone, the only way to get good quality responses. Our survey reports are detailed. Results are specific and actionable and we offer advice on what the client should do next.
Structured Customer Feedback provides an effective Management Tool. Our clients will testify to that.
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Springvale EPS Ltd is the UK & Ireland's leading manufacturer of expanded polystyrene. We specialise in the manufacture of, insulation and foundation protection products for the construction industry, high tolerance, moulded and laminated products for various applications including doors and portable buildings, protective mouldings for the packaging sector
Training, Information Technology (IT) Consultancy, Computer Training, Business Administration Services, Customer Service Evaluation, Licensed Trade Training, Software Development Management, Information Technology Design (ITD) available from Start Training (Manchester) Limited based in Swinton, Manchester. Click the links below to visit our website or contact us via our profile page.
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Permanent Magnets, Customer Service Evaluation available from SG Magnets Limited based in Rainham, Essex. Click the links below to visit our website or contact us via our profile page.
CTI is an international produce, marketer and distributor of foil and latex balloons. CTI fabricates film products including flexible packaging, extrustion coating and adhesive laminations.
