Customer Intelligence Consultancy Suppliers - UK
Material handling & supply chain consultants
"Helping you to leverage profit through your customer service operation"
Research shows that most owners/managers of small to medium sized businesses are concerned that they lack the skills, experience and time to be effective in various key aspects of management, as well as the contacts and resources required to maintain and grow their businesses.To address these fundamental needs, Firststyle provides access to highly skilled and experienced business people, who have been trained and accredited in advising and helping small to medium sized businesses.Businesses can benefit from the exact support needed that's right for them, based on a well-proven model that has helped many thousands of independent businesses. Business Development Education Finance Health and Safety IT International Trade Language and Cultural Support Law Sales and Marketing
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We specialise in Customer Satisfaction Surveys for companies with ISO 9000 and for businesses who want to improve Quality and strengthen Customer Relationship and Loyalty. We do both local work and international, in 45 different countries.
We have backgrounds in international industry and business management and fully understand our clients' situation. Over many years we have developed a good understanding of customer behaviour.
Each survey is developed together with the client to suit his specific needs. We assist with communications from client to customers about the survey, before and after, a very powerful tool for building strong customer relationships. Customers are surveyed by phone, the only way to get good quality responses. Our survey reports are detailed. Results are specific and actionable and we offer advice on what the client should do next.
Structured Customer Feedback provides an effective Management Tool. Our clients will testify to that.
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